Terms of service
Terms of Service
Last updated: October 7, 2026
Welcome to Weave of the Wind (“WOTW,” “we,” “us,” or “our”). By accessing or purchasing from our website, you agree to these Terms of Service.
1. Use of Our Website
You agree to use this website only for lawful purposes and in a way that does not interfere with the operation or security of the website.
You may not copy, reproduce, distribute, modify, or use our website content, designs, images, logos, or other materials without our permission.
2. Products
Weave of the Wind products are made to order.
We make reasonable efforts to ensure that product descriptions, images, colours, sizing information, and other details are accurate. However, colours may appear differently depending on your device, lighting, or photography conditions.
Product availability may change without notice.
3. Pricing
All product prices are displayed in Canadian dollars unless otherwise stated.
Prices, promotions, and discounts may change at any time. However, changes will not affect orders that have already been accepted and paid for.
Applicable taxes and shipping charges are calculated at checkout where required.
4. Orders and Payment
By placing an order, you agree that the information you provide is accurate and complete.
We reserve the right to refuse or cancel an order where permitted by law, including in cases involving suspected fraud, incorrect pricing, technical errors, or other circumstances that prevent us from fulfilling the order.
If an order is cancelled after payment has been received, any applicable refund will be issued to the original payment method.
5. Made-to-Order Products
Because our products are made to order, your order is submitted for production after purchase.
Production and shipping times are estimates and may vary. Please refer to our Shipping Policy for additional information.
6. Shipping
Shipping options, costs, and estimated delivery times are provided at checkout.
Once an order has shipped, tracking information may be provided where available.
For additional information about production, shipping, delays, and delivery, please review our Shipping Policy.
7. Returns, Exchanges, and Defective Items
Our products are made to order. Returns and exchanges for change of mind, incorrect sizing, or personal preference are generally not accepted.
If your order arrives damaged, defective, misprinted, or incorrect, please contact us within the timeframe specified in our Refund & Return Policy.
Our Refund & Return Policy forms part of these Terms of Service.
Nothing in these Terms limits any rights you may have under applicable consumer-protection laws.
8. Intellectual Property
All WOTW branding, logos, designs, graphics, photographs, written content, and other original materials on this website are owned by or licensed to Weave of the Wind unless otherwise stated.
You may not reproduce, distribute, modify, sell, or commercially use our intellectual property without our written permission.
9. Website Content
We make reasonable efforts to keep the information on our website accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, or error-free.
We may update, modify, or remove website content, products, or features at any time.
10. Third-Party Services
We may use third-party services to help operate our business, including payment processors, website services, production partners, shipping providers, and other service providers.
These services may have their own terms and policies.
11. Limitation of Liability
To the extent permitted by applicable law, Weave of the Wind will not be responsible for losses or damages resulting from circumstances outside our reasonable control, including carrier delays, customs delays, technical issues, or other events beyond our control.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.
12. Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will be posted on this page with a revised “Last updated” date.
13. Governing Law
These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.
Nothing in these Terms limits rights or protections that apply to you under applicable consumer-protection legislation.
14. Contact
If you have questions about these Terms or an order, please contact us through the contact information provided on our website.
Weave of the Wind